Did you know that you can assist potential patients and your health professional simultaneously simply by writing a quick, honest review online?
As more and more people depend on online reviews in identifying a healthcare professional, simply sharing your experiences can convince someone to finally get the help they need. Additionally, you can enable your hearing care professional to attend to any problems that could strengthen the practice—in turn assuring a positive experience for prospective patients.
Are you ready to make a difference in people’s lives? Listed below are four additional reasons why you should review your hearing care provider on the web.
1. It’s easy to post a review online
Numerous hearing care providers have a website with a web page focused on reviews, and this is the optimum place to start. Simply navigate to the website, find the review page, and publish a brief review directly on the website—all in less time than it takes to make a cup of coffee.
2. You can help people finally get the help they need
As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will put their trust in online reviews as much as personal suggestions.
What that means is 8 out of 10 people will consider your review as sincerely as a personal endorsement. If you had a pleasurable experience, publishing a favorable online review is without question the best way to get the message out, helping other people to get the same quality of care.
3. You can help create a fair picture of the practice
Studies have shown that people are appreciably more likely to submit reviews following a bad experience than after a positive one. This creates a negativity bias that can portray the practice in a bad light.
No one is perfect—and no healthcare practice is either. Whether the negative reviews are warranted or not, they will likely get posted. And if the positive experiences go unpublished, this will create a distorted picture. If you feel that the practice deserves a good reputation, you can help them out by publishing a positive review.
4. You can help your hearing care provider enhance the patient experience
We promote honest, respectful reviews, without regard to whether those reviews are positive or negative. However, we also believe that attempting to remedy issues privately is the ideal place to begin.
If you’ve had a negative experience, it’s almost always best to first get in touch with the practice in private. Typically, the issues can be resolved whereby both parties are satisfied. Although, if the issues were not resolved to your approval, you may feel that your negative experience must be shared.
In that case, in the name of honesty, you may want to submit respectful suggestions that can help the provider enhance the patient experience. This ultimately helps the practice and creates a more rewarding experience for potential patients.